Can I Speak To …

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– Vocabulary

be on vacationbe on sick leavebe on another linebe in a cinema
be in an important eventbe in the middle of workbe at lunchbe running an errand
be on the way to…be with a customerbe preparing a mealbe in an elevator

– Language Focus: Telephone Phrases

Receiver: Hello. / Good moring. Good afternoon/ Good evening Name of the company/ department /receiver

Caller: Can I speak to [name]? / ………………………

Receiver: Who is this. please?

Caller: This is … [name of caller] / It’s…[name of caller]

Receiver: Just a moment, please. / Just a ……………………….., please.

Caller: Alright. / Okay.

Receiver: I’m sorry. He/ She … [reason].Would you like to leave a message?

Caller: Yes. please. Can you tell… [name] that…[message], please?

Receiver: Of course. May I have your number, please?

Caller: Sure. It’s…[phone number] or [email]

Receiver: Thank you. Have a good day.

Caller: You. too. Good-bye.